Privacy Policy

Effective November 12, 2026 | View printable version

Overview

This Privacy Policy explains how RateTheCondo.com (the “Site”), operated by Kevin Alexander Wong, Salesperson, and Bay Street Integrity Realty Inc., Brokerage (“we”, “us”), collects, uses and protects personal information. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). By using the Site you agree to this policy. It should be read together with our Terms of Use.

In this policy

  1. What we collect
  2. How we use it
  3. Who we share it with
  4. Cookies, analytics and third-party services
  5. Email
  6. How long we keep it
  7. Security
  8. Your rights
  9. Changes
  10. Contact our privacy officer

1. What we collect

  • Account information: your username, email address and password (stored encrypted), and your confirmation that you are 18 or older and accept our Terms.
  • What you post: building reviews, ratings, forum posts, comments, photos and profile details. These are public.
  • Requests you send us: for example, the home value estimate form (name, email, phone, property address and details) and contact or showing requests.
  • Usage information: pages viewed, searches and map areas, device and browser type, IP address and approximate location, collected through cookies and our servers’ logs.

The Site is for adults. We do not knowingly collect information from anyone under 18; if we learn that we have, we will delete it.

2. How we use it

  • To create and secure your account and verify your email address.
  • To give registered users access to sold and leased data, as TRREB’s rules require, and to keep a record that you accepted our Terms.
  • To answer your requests, prepare home value estimates, and provide real estate services you ask for.
  • To publish and moderate reviews and forum content, and to prevent spam, fraud and scraping.
  • To understand how the Site is used and improve it.
  • To send marketing emails, such as listing alerts or newsletters, only if you have agreed to receive them.
  • To meet legal and regulatory obligations, including those under Ontario’s Trust in Real Estate Services Act, 2002 and the rules of RECO and TRREB.

3. Who we share it with

We do not sell your personal information. We share it only:

  • within Bay Street Integrity Realty Inc., Brokerage, and with its salespersons, to provide services you ask for;
  • with service providers who run the Site for us, such as web hosting, email delivery, anti-spam and analytics providers, who may use it only to provide those services;
  • with TRREB or regulators when we are required to (for example, to show compliance with data-feed rules); and
  • when required by law, or to protect the rights, safety or property of users, the public or us.

Some service providers may store or process information outside Canada, where it may be accessible to authorities under local law.

4. Cookies, analytics and third-party services

We use cookies to keep you signed in, remember your preferences and measure Site use. We may use Google Analytics, which uses cookies to collect usage information; you can opt out with Google’s browser add-on or by blocking cookies in your browser. Map tiles are loaded from OpenStreetMap and fonts from Google Fonts, so those services receive your IP address when you view pages that use them. Blocking cookies may stop parts of the Site, such as signing in, from working.

5. Email

We send account emails (confirmations, password resets and important notices) to registered users. Marketing emails are sent only with your consent, in line with Canada’s Anti-Spam Legislation (CASL), and every one includes a way to unsubscribe.

6. How long we keep it

We keep personal information only as long as needed for the purposes above, or as long as the law or real estate regulation requires (for example, transaction records). Account information is kept while your account is open. When you close your account, we delete or anonymize your personal information, except what we must keep by law. Public reviews and posts may remain in anonymized form unless you ask us to delete them.

7. Security

We use reasonable safeguards, including encrypted connections (HTTPS), encrypted passwords and limited access, to protect personal information. No system is completely secure; please use a strong, unique password. If a breach creates a real risk of significant harm, we will notify you and the Privacy Commissioner of Canada as the law requires.

8. Your rights

You may ask to see the personal information we hold about you, ask us to correct it, withdraw your consent (for example, to marketing emails), or ask us to close your account and delete your information, subject to legal and contractual limits. Email ratethecondo@gmail.com and we will respond within 30 days. If you are not satisfied with our answer, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Changes

We may update this policy. We will post the new version here with a new “last updated” date and, for significant changes, tell registered users by email or on the Site.

10. Contact our privacy officer

Kevin Alexander Wong, Privacy Officer, RateTheCondo.com, c/o Bay Street Integrity Realty Inc., Brokerage, 8300 Woodbine Ave #519, Markham, ON L3R 9Y7. Email: ratethecondo@gmail.com. Phone: (905) 909-9900.